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MKLab participates in two new Horizon 2020 projects: STEP and KRISTINA, which are starting in spring 2015. STEP deals with developing a cloud eParticipation SaaS platform, enhanced with web/social media mining, gamification, machine translation, and visualisation features, which will promote the societal and political participation of young people in the decision-making process on environmental issues. KRISTINA aims at developing a human-like socially competent agent that serves for migrants with language and cultural barriers in the host country as a trusted information provision party and mediator in questions related to basic care and healthcare.